Shipping Policy & Procedures:
Free shipping on orders over $100 with in the U.S.
No free shipping on any international orders
If you accidentally entered the wrong shipping address into your order, and your order has been placed, please contact our staff immediately at orders@elevate-reality.com. Other than pre order items, we ship items within 48 hours, If an item gets sent out to the wrong address, we cannot recover those losses and are not responsible for that item. Please be aware of the address you use for shipping before placing your order.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Pre-orders
Pre-order items are items that we do not yet have in stock. Order windows are open for a limited time then orders are placed in bulk. Manufacturing and shipping time for preorders is longer than most traditional orders of in stock merchandise. Please allow additional time for delivery of pre-order items.
Free shipping on orders over $100 with in the U.S.
No free shipping on any international orders
If you accidentally entered the wrong shipping address into your order, and your order has been placed, please contact our staff immediately at orders@elevate-reality.com. Other than pre order items, we ship items within 48 hours, If an item gets sent out to the wrong address, we cannot recover those losses and are not responsible for that item. Please be aware of the address you use for shipping before placing your order.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Pre-orders
Pre-order items are items that we do not yet have in stock. Order windows are open for a limited time then orders are placed in bulk. Manufacturing and shipping time for preorders is longer than most traditional orders of in stock merchandise. Please allow additional time for delivery of pre-order items.
